MICROSOFT DYNAMICS 365 IS OUR DNA

Improve your business’s efficiency with Microsoft & Azzure IT

Our company – approach

Passionate about customer service

Azzure focuses on providing world-class business solutions that are full featured and scalable – not just IT systems. We make it our business to understand yours, so we can provide a solution that enables effective decision-making, business intelligence and empowers your business to achieve its goals.

As a business solution partner, and a Microsoft Gold Partner, we’re here to help you innovate ways of working, control your business with more insight, engage effectively with customers, streamline processes and empower people with powerful next generation business tools.

Business transformation – reimagine what’s possible

Our goal is simple… to deliver Microsoft Dynamics solutions which address your real-world challenges and to be a team that’s right beside you – taking on those challenges, seeking new ways to drive your performance.

Craig Such

Managing Director

Industry expertise

We understand your business

Here are some of the industries where we’ve already applied next generation business software with people, process and performance in-mind.

Selecting your business solution partner – all partners are NOT equal

A partnership that delivers

Choosing an implementation partner should be just that, entering a partnership, this decision will make the difference between success and failure. When you work with people who you trust, that understand your business, and talk the same language you can avoid bad decisions, reduce implementation timescales and costs.

From the outset, the partner you choose should be invested in your success – they should be eager to answer all your questions and demonstrate their expertise and professionalism.  

The benefits our partners bring is helping you know where you are on your digital journey and how our technology can assist – the guidance of our partners is crucial in this journey.

Rob Pope - Microsoft

Business & Digital Transformation Specialist

The Azzure’s leadership-team have over 25 years experience under their belts and understand that every business is different. Which is why we not only deliver the right solution-mix for your business, but also form close partnerships to ensure maximum benefit is achieved, whatever the future holds.

We help them transform their businesses

Business Solution Adoption

Options to fit your business

Azzure focuses on providing world-class business solutions, based on the Microsoft Dynamics 365 suite, that are full-featured and scalable. We understand that every business model is different – from processes to size, so your business solution adoption needs to reflect your industry and environment.

Our business is to understand yours, so we can provide the right solution-mix to enable you to achieve your business goals in the shortest possible time.

D365Now (Quickstart)

We can get you up and running in a matter of a few days. Remote implementation with online 1-to-1 training, that puts you in the driving seat. This monthly SaaS subscription package approach empowers you, with our support, to get up and running in just a few easy steps.

Custom fit (Project)

For customers who want us to configure the solution to fit their business. Either in the cloud or on-premise, we’ll work with your business to ensure that the solution is tailored to fit your budget and business demands.

Concierge service – determining your best-fit adoption model

With no commitment from you, in just 3 easy steps we’ll help you understand what solution adoption model is best-fit for your business

Step 1 - request a call back

Complete our ‘request a call-back‘ form, letting us know when’s a good time to have a chat – we want to make sure you’ve got the head-space to have an uncluttered and frank discussion. Taking around 30 minutes, we’ll cover a lot of ground but you’ll also get a chance to learn about us.

Step 2 - discovery call

A initial chat to understand your  business – your current situation, pain points and the triggers for change, but also the all important insights into your business strategy and what your future holds. We want to make sure the solution approach will grow with your business aspirations.

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Step 3 - expert engagement

Now we understand your situation and needs, we’ll already have a good idea of which adoption model is best-fit for your business, but nothing is set-in-stone. So, the final step is to connect you with a model solution expert to further our combined understanding and proposed way forward.

 

Net Promotor Score - being proud of our customer satisfaction

Customer satisfaction is not just a phrase, here at Azzure your confidence in our abilities and experience is really important to us.

At Azzure we actively seek out our customers rating at every touch-point. Any feedback provided goes directly to the Management Team for review, in order to help us to constantly improve and enhance the service we provide.

Quality & Methodology – you’re safe in our hands

ISO 9001:2015 Certification

We’re committed to delivering consistently high quality solutions and evolving the services we provide. We have established a Quality Management System (QMS) as a framework to help us achieve this. Azzure is the first partner in this market to have achieved ISO 9001:2015 certification – the international standard that specifies requirements for a QMS and undertakes regular recertification.
Azzure Quality Policy…

Microsoft Sure Step Methodology

We use the Microsoft Dynamics Sure Step methodology for project-based new implementations and solution upgrades. This is a comprehensive client engagement approach outlining the best practice processes, and roles, necessary for a smooth solution implementation. All information is shared using an online portal accessible by your people and ours
Learn more about Sure Step…

Gold quality support – reassurance for when it matters

Tiered dedicated in-house support

We deliver top quality support as standard, backed-up by an expert team and quality operating standards, as you would expect from a leading Microsoft Dynamics Support Partner with ISO9001:2015.

We also offer clients a wide portfolio of enhanced and extended products and services, to which we’ve added two enhanced service levels — designed to offer customers an array of popular services suited to your needs.

Learn more about our support services…

Dedicated support desk

In-house dedicated support, prioritised according to urgency and severity with quick escalation procedures. 

Account Services

A diverse team of account managers, consultants, developers and support agents on-hand.

Standard & Enhanced options

Businesses differ and operations vary, so we’ve built flexibility into our support service.

Third-party partners

Our tier-one partnerships with our tech-hub solution providers means our customers have access to the right services.

Microsoft Gold Partner

We’re a trusted tier one Microsoft Gold Partner with an Advance Support Agreement.  

Request a call-back

Find out how we can help you meet your business challenges

Simply let us know when and what time is best for you, in the form, and we’ll get back to you.

Engagement Team
Azzure IT