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Implementation – digital transformations

The 4th industrial age – get on-board with disruption

When we talk about digital transformations, we’re referring to adapting business processes to incorporate digital technology and commercial approaches. 

It used to take a company years to be worth a billion pounds, now it can take just two, and industry commentators have stated that in this age of disruption the future belongs only to the agile.

Digital transformation helps business embrace their existing technological constraints as opportunity for innovation, and as a reason to grow creatively rather than be intimidated. It represents the opportunity for businesses to think and operate like digital companies in the way they engage their customers, empower their employees, optimise their operations and transform their products. Companies that are doing this are seeing strong results: reduced overhead, conservation of resources, increased profits, and optimised operational efficiencies. 

Digital transformation: seven steps to success

Digital transformation is a technology proposition, yet only 14 percent of organisations today say they have completely digitised their business processes.

How businesses can stay relevant in today’s digital era

Digital transformation represents the opportunity for businesses to think and operate like digital companies in the way they engage their customers, empower their employees, optimise their operations and transform their products. 

Companies that are doing this are seeing strong results: reduced overheads, conservation of resources, increased profits, and optimised operational efficiencies.

This guide, by Microsoft, shares some of the fundamental thoughts and observations regarding digital transformation and how best to approach it.

Road-map to Digital Transformation

In a pre-digital economy, organisations focused on process efficiency and effectiveness, and executed with a divide-and-conquer approach. In the digital era, the goal is to architect for agility and new types of business models, to empower employees and customers to innovate at pace. Leading digital change requires business leaders to have a vision of how to transform their organisation for the digital era.

For most, the first focus will be the customer and the generation of new revenue sources – organisations need to re-imagine the customer experience along their value chain. In doing so organisations will also need to transform how it empowers employees to help drive optimised operations and processes which will in-turn lead to transformed products and services.

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Engaging Customers

Give customers new experiences that they’ll love.

Empower Employees

Give employees the best tools to complete their daily tasks.

Optimise Operations

Modernise portfolio, transform processes and skills.

Transform Products

Innovate products and business models.

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Using data and intelligence to power digital transformation

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Engage customers and build relationships

Create personalised marketing, sales, and service experiences using data and intelligence to improve every interaction.

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Empower employees

Attract, hire, and engage the best talent and enable them to do their best work with data and insights surfaced right where they work.

5

Optimise operations

Improve service, drive efficiency, and reduce costs with intelligence and prescriptive guidance infused throughout your business processes.

5

Transform products and services

Identify new market opportunities, produce innovative products, and create exceptional customer experiences with a comprehensive view of your customers and operations.

Download the Microsoft Savvy leaders guide to real-time insights to understand how actionable insights can help you understand your customers better and respond to them more quickly, while at the same time creating a more productive, agile workforce.

What is Digital Transformation?

Forrester Research

A fundamental shift in how a firm delivers value and drives revenue…

CEO, Microsoft

Every company is a software company – you have to start thinking and operating like a digital company

Executive Chairman, Cisco System

At least 40% of all businesses will die in the next 10 years… if they don’t figure out how to change their entire company to accommodate new technologies

IDC

Only 40% of CIOs will lead the digital transformation of the enterprise by 2018

CEO, The Box

The last ten years of IT have been about changing the way people work. The next ten years of IT will be about transforming your business

Your Digital Transformation Partner

Technology is evolving rapidly, and understanding how you can best take advantage of it within your organisation is our specialty. At Azzure our focus is on providing world-class business solutions that are full featured and scalable – not just IT. 

The Azzure IT leadership-team have over 25 years experience under their belts and understand that every business is different. Which is why we not only deliver the right solution-mix for your business, but also form close partnerships to ensure maximum benefit is achieved, whatever the future holds.

 

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