WE’LL NEVER LOSE SIGHT OF YOUR GOALS

We always go beyond to provide proactive support and pragmatic solutions

Support services

We’re the UK’s leading Microsoft Dynamics 365 provider for small to medium sized businesses – a leading Microsoft ‘Gold Partner’ and a Microsoft ‘President’s Club’ member, for two consecutive years.

Our clients are confident in the knowledge that our team will work with them to maximise their investment in their solution by providing robust, proactive ongoing business support.

We seek to improve each client’s solution, extending capabilities with the Dynamics 365 suite or creating apps to meet unique business processes or industry needs.

Azzure support types

We aim to continually support and adapt solutions on the Microsoft Dynamics 365 world-class solution, using its full technology stack, our selected technology partners and our unique blend of technological and industrial expertise.  

Account Services Team

Here for you — a diverse team of consultants, account managers, developers and support agents.

Read more…

w

Dedicated Support Desk

Dedicated support, prioritised according to urgency and severity with quick escalation procedures.

How to log:
Support Calls | Work Requests

P

Standard & Enhanced Options

Businesses differ and operations vary, so – we’ve built flexibility into our support service.

Read more…

Third Party Partners

Our partnership with third-party vendors means clients always have access to the right services.

Read more…

Microsoft Gold Partnership

We’re a trusted Gold Partner with an Advanced Support Agreement with Microsoft.

Read more…

Quality Management Systems

ISO9001:20015 accredited Quality Management Systems and dedicated Quality Manager.

Read more…

Microsoft Dynamics Support Transfers

Our expert Consultancy, Account and Project Management teams will support you throughout your business’s journey with Microsoft Dynamics 365 or NAV to make sure you achieve your business goals.

All our people make a difference — that’s why we’re trusted by 180+ organisations to deliver.

We help them transform their businesses

High Quality Support, Products and Services

Maximising your investment with ensured up-time and efficiency — read more about the Azzure IT support service standards…

Enhanced support options

Our clients are secure in the knowledge that we deliver gold quality support as standard — backed-up by an expert team and quality operating standards. As you would expect from a leading Microsoft Dynamics Support Partner, we also offer clients a wide portfolio of enhanced and extended products or services.

We’ve added two enhanced service levels — designed to offer customers an array of popular services, for a small supplementary fee.

Read more…

Extended Services

As you would expect from a leading Microsoft Partner, we provide and implement an extensive range of Microsoft Dynamics services and products, which are delivered by Azzure IT or selected from partners to provide our customers with quality add-on solution benefits.

Health Checks

As part of our commitment to working with you to drive continuous business improvement and ensure you achieve the maximum benefit from your solution, we offer system health checks in different areas of your business.

Customer Focus Groups

We are proud to be on Microsoft’s global product panel that decides on the functionality and direction of each new release of Dynamics 365. We hold regular focus groups around the UK, these sessions provide invaluable insight, feedback and the opportunity for collaboration of ideas.

Customer Days

This annual one-day event provides you with an excellent opportunity for insight into how to get more from your investment, and benefit from our latest service offerings, as well as hearing about Microsoft’s newest technologies and innovations.

Training Courses

There’s a wide range of public courses available from only £99*. In order to make the courses effective we limit the attendees. Alongside these we also organise paid-for consultancy for any specific requirements or training that you might have within your organisation.

See our available courses…